Blackberry bold call log not updating

Welcome to Just Answer, a paid global support site.Please do the following method to unbrick your Blackberry.***THIS METHOD WILL WIPE ALL INFORMATION ON THE BACKUP.***Be sure that you have the following: screen, the phone will reboot itself.You can change your Black Berry ID Username to any other email address that you control, as long as it's not already in-use as an existing Black Berry ID.This allows you to keep using your existing Black Berry ID account and all of it's related services (for example, BBM contacts, app purchases, device backup files, etc.) while using a new email address as the Username.If your network status indicates email support, but you still cannot send or receive email, continue troubleshooting. If the "G" or "EDGE" is not uppercase, this indicates that the devices are in range of an area with limited coverage.

Regardless of what carrier you use, if your network status indicates email is not supported in your area, you must move to a location where email is supported.When it does, disconnect the USB cable from the phone.The reboot will take around 15-20 minutes, be patience. Feel free to ask any questions, as I am here to assist you.New Black Berry users may find their phone intimidating at first.A Black Berry can appear to be complex, simply because it has so many features.

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Please note the enterprise support knowledge base articles are exclusively available in the Black Berry Support Community and will not be available from this website.

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